Our Hospitality Management Courses, available at both basic and advanced levels, are crafted to meet the needs of aspiring professionals in the dynamic fields of tourism and hospitality. The Diploma in Hospitality Management (DHM) is particularly designed to equip students with a thorough understanding of key aspects within the hospitality industry, preparing them to seize the multitude of opportunities in this ever-growing sector. As the demand for skilled professionals in tourism, hospitality, and related industries continues to rise, our DHM program provides students with a competitive edge, laying a strong foundation for a successful career.

Throughout the course, students will delve into a variety of specialized subjects, gaining knowledge and practical skills that are directly applicable to real-world scenarios. Core areas of study include front office operations, where students learn the art of guest relations and efficient hotel administration, and restaurant management, which covers everything from food service essentials to managing a successful dining establishment. In addition, students will explore facilities management with a focus on housekeeping operations, ensuring they are well-prepared to maintain the high standards of cleanliness and organization essential in the hospitality sector.

Beyond technical skills, the program emphasizes customer service excellence and effective communication in English, both of which are critical for building a positive and welcoming guest experience. The course fosters an environment where students can develop interpersonal skills, problem-solving abilities, and cultural awareness, enabling them to cater to a diverse clientele and create memorable guest experiences. Upon completion, students will be well-equipped with the knowledge and confidence to embark on rewarding careers in hotels, resorts, event planning, and other hospitality-related fields.

Embark on your journey with us and take the first step toward a fulfilling career in hospitality, where every skill learned will contribute to making a positive impact on the lives of guests from around the world.

Program Modules

1. Tourism & Hospitality English
   This module focuses on enhancing students’ language skills, particularly in the context of hospitality and tourism. Effective communication is essential in this industry, and students will develop the vocabulary and cultural understanding necessary to interact confidently with guests from diverse backgrounds.

2. Service Quality
   Students will learn the principles of delivering high-quality service, which is at the heart of hospitality. This module covers customer service techniques, guest satisfaction, and methods for exceeding client expectations to create memorable experiences.

3. Basic Restaurant Operations
   In this module, students will gain practical knowledge of restaurant management, including service standards, menu planning, and the day-to-day operations that ensure a smooth and enjoyable dining experience for guests.

4. Fundamentals of Front Office Operations
   The front office is the face of any hospitality establishment. This module teaches students the essentials of front office operations, such as check-in/check-out procedures, reservation management, guest relations, and other front desk responsibilities.

5. Hospitality Facilities Management
   Students will explore the management and maintenance of hospitality facilities, including housekeeping, safety, and operational standards. This module prepares them to manage the infrastructure and cleanliness that are critical to guest satisfaction.

6. Industrial Attachment (IA)
   The Industrial Attachment is a 6-month hands-on internship that provides students with practical, on-the-job experience in a professional hospitality setting. During this period, students will apply what they’ve learned in the classroom to real-world situations, gaining valuable insights and developing essential skills under the guidance of experienced industry professionals.

Program Duration
The Diploma in Hospitality Management spans a total of 12 months—6 months of academic learning followed by a 6-month Industrial Attachment (IA). The program is offered in both full-time and part-time options, making it accessible to students with different time commitments.

By the end of this program, graduates will be prepared to embark on careers in hotels, resorts, restaurants, and other hospitality venues, with a strong foundation in both the operational and service aspects of the industry. Join us to start your journey in the exciting field of hospitality, where each day brings new opportunities to make a difference in the lives of guests.